PRP Shop FAQ

Frequently Asked Questions

When will my order ship?

Most Purple Room Politics merchandise is made to order. Production usually takes a few business days before your package is handed to the carrier. Delivery estimates vary by product and destination; U.S. orders commonly arrive within roughly 5–13 business days after shipment, depending on the selected service.

How do I choose a size?

Use the size information listed on each product page before ordering. Measurements can vary between shirt and sweatshirt styles, so checking the product-specific guide is the best way to choose your size.

Where is my tracking number?

Tracking is sent when available after your order ships. If you have not received tracking or it stops updating for an extended period, email info@purpleroom.media with your order number.

Can I change or cancel my order?

Because items may enter production quickly, changes and cancellations are not guaranteed. Contact us as soon as possible after ordering and we will help when we can.

What if my item arrives damaged or incorrect?

Email info@purpleroom.media within 14 days of delivery with your order number and clear photos. Approved claims may receive a replacement or refund at no additional cost.

Do you accept returns?

Most items are made to order, so returns for buyer's remorse or incorrect size selection are not automatic. Unused, unworn items may be considered case by case. See our Returns & Refunds page for full details.

Why do some products have different shipping prices?

Different products may be produced by different print partners and shipped from different facilities. Shipping rates are calculated based on the products in your cart and the destination.

Who do I contact for help?

Email info@purpleroom.media. If your question is about an order, include your order number.